From Chapter 13 of The Trust API
The HealthTech
Trust Audit
Your company is the patient. This is the physical. Sixteen questions across the four dimensions that decide whether health systems buy, renew, and reference you — or quietly let your pilot die.
Clinical
The “Do No Harm” Check
Technical
The “It Actually Works” Check
Operational
The “We Show Up” Check
Ethical
The “Sleep at Night” Check
Fair warning: this audit does not average your scores. In the Trust API, a failure in one dimension compromises the whole system — exactly the way a hospital buying committee sees it. Most companies score lower than they expect. That's the point. Answer with what your company actually does, not what the pitch deck says.
16 questions · about 7 minutes · no email required